About our Terms and Conditions
Effective Date: 12/January/2025 (AEST).
These terms and conditions will become effective on the specified date. We reserve the right to update or modify these terms at any time, and any such changes will be communicated to customers via email or notice on our website. Continued use of our services after such changes constitutes acceptance of the updated terms.
Before utilizing our services, please carefully review and understand the following terms and conditions:
1. Scope of Services: We provide two distinct services: research services and dating profile improvement assistance.
a. Research Services: We offer research services to customers seeking non-advisory assistance. These services include the creation of research reports based on the information and requests provided by customers. We do not offer direct consulting or personalized advice, but rather assist by gathering and providing relevant research findings.
b. Dating Profile Improvement Services: Currently, we are accepting requests for a waiting list for our dating profile improvement services. These services are not guaranteed to become available, and there is no obligation for us to offer this service in the future. By submitting details for inclusion on the waiting list, customers acknowledge that the service may or may not become available, and no commitment is made by us to provide the service at a later date.
2. General Disclaimer for Both Services:
Customers are encouraged to take action with caution and at their own discretion. Any future engagement with either the research or dating profile improvement services, should they become available, will be subject to the availability of the services and additional terms that may apply at that time.
3. Submission of Requests:
a. Research Service: Submission of the form indicates customers’ agreement to provide accurate and complete information.
b. Dating Profile Improvement Services: Submission of dating profile screenshots and providing the required information indicates customers’ agreement to provide accurate and complete information.
c. Customers must only share information that they have complete legal right for sharing.
d. We may accept or reject any request for any of our services without providing any reasons.
e. We only provide services to residents of Australia.
f. We only provide services that are related to Australia market.
4. Review Process:
a. Research Services:
i. After reviewing the submitted form, we may contact the customer for clarification or additional information.
ii. Customers may receive inquiries or decisions regarding acceptance, rejection, or modification of the request.
iii. Customers have the right to withdraw their request before any payment is processed, and in the case of rejection, no charge will be applied.
iv. After reviewing the submitted form, we may contact the customer for clarification or additional information within 5 business days.
v. Customers may receive inquiries or decisions regarding the acceptance, rejection, or modification of the request within 5 business days.
b. Dating Profile Improvement Services:
i. Our team will analyze the provided screenshots and information to offer feedback on how to improve the submitted dating profile.
Please note that this service is not currently available. We are only accepting requests to be added to the waiting list. The service may or may not become available in the future.
5. Acceptance and Pricing:
a. Research Services:
i. Upon acceptance of the request, customers will be notified of the estimated completion time and associated charges.
ii. Customers have the option to accept or decline the offer based on the provided details.
b. Dating Profile Improvement Services:
i. Customers will be informed of the availability of the service or any applicable fees for the service in advance.
6. Payment:
a. Upon acceptance of the offer, customers must make the payment using the provided payment methods.
b. Payment confirms the customer’s agreement to proceed with the requested service.
7. Receipt of Payment:
a. Customers might be required to send the payment receipt to our business email for verification.
b. Work on the service will commence upon receipt and verification of the payment.
8. Delivery of Results:
a. For research services, results will be provided in a designated file format and emailed to the customer’s provided email address within agreed duration after payment verification.
b. Due to the dynamic nature of the work, results should be deemed valid only for a limited period and may change over time.
c. Due to the difficulty of verifying provider of information, we only send results to the email that was provided along with the request.
9. Clarifying Questions:
a. Customers may ask up to two clarifying questions regarding the service provided in no more than 2 days after receiving the results.
b. Clarifications must be related to the delivered results or feedback.
10. Customer Responsibilities:
a. Customers must provide accurate and detailed information for their requests.
b. Timely responses to inquiries or requests for clarification are necessary for efficient processing.
c. Customers must not share any information that they do not legally own or are not willing to be shared with third parties.
11. Intellectual Property:
a. The results of both the research and dating profile improvement services, including reports, suggestions, and enhancements, remain the intellectual property of our business.
b. Customers retain ownership of any original content they provide (e.g., their dating profile or research details). However, by submitting this information, customers grant us a non-exclusive, irrevocable, royalty-free, transferable, and sublicensable license to use, store, process, and analyze the provided content for the purposes of delivering the services, conducting research, and for any other lawful business purposes. Customers acknowledge and agree that upon submission, all data provided may become our property, and we may retain and use such data in accordance with our privacy policy.
12. Confidentiality:
a. We maintain strict confidentiality regarding all customer information and service-related content.
b. Customers’ personal and service-related information may be shared with law enforcement or court of law.
13. Usage of AI:
a. We may use artificial intelligence (AI) algorithms to process and analyze the information provided by customers for research and profile improvement services.
b. While AI may be employed to enhance the efficiency and accuracy of our services, customers acknowledge that AI-generated results may not always reflect human judgment or customization.
14. Email Communication and Marketing:
a. Customers’ email addresses provided during service submission may be used for communication regarding the service, updates, and related matters.
b. Email addresses may also be used for marketing purposes, such as sending promotional offers and newsletters.
15. Unsubscribe Policy:
a. Customers can unsubscribe from marketing emails by sending a request to our designated email address.
b. Unsubscription requests will be processed, and confirmation will be provided via email.
16. Disclaimer of Results Accuracy:
a. While we strive to provide accurate and reliable results, none of our responses or deliverables are intended as advisory or professional advice.
b. Given the subjective nature of our services; we do not guarantee that the results will meet every customer’s expectation.
c. Customers acknowledge that results are provided for informational purposes and should be validated or independently verified before making any decisions.
17. Refunds
a. If we are unable to provide service, we will be making a partial or full refund depending on the circumstances.
b. Once a payment is made, we start working on customer’s request in a very short time, and accepting refund requests after receiving payments is purely on our discretion.
c. After submission of the results, we automatically rejecting all refund requests due to the nature of our work and the type of results that we provide.
17. Governing Law:
These terms and conditions and privacy policy shall be governed by and construed in accordance with the laws of Sydney, New South Wales, Australia. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Sydney, New South Wales, Australia.
By using our website and services, customers agree to comply with these terms and conditions. We reserve the right to update or modify these terms at any time, with or without notice.
Continued use of our services after such changes constitutes acceptance of the updated terms.
For further inquiries or clarification, please contact us at [email protected]
Thank you for choosing our services!