About this privacy policy
Effective Date: 11/January/2025 (AEST)
We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
a. Personal Information:
- Research Services: We collect your name, email address, and other information provided through submission forms or during follow-ups.
- Dating Profile Improvement Services: If added to the waiting list, we may collect details like name, email address, and other details.
b. Non-Personal Information:
- Automatically collected data such as IP addresses, browser types, and usage statistics when you visit our website.
c. Sensitive Information:
- We do not intentionally collect sensitive information unless explicitly required for service delivery (e.g., details within dating profile screenshots). Customers must ensure they have legal rights to share such information.
2. How We Use Your Information
a. Service Delivery:
- To provide research services and maintain the waiting list for dating profile improvement services.
- To communicate updates, clarifications, or additional information requests.
b. Internal Use:
- Analyze and improve service quality through AI algorithms, as specified in our T&C.
c. Communication:
- To send service-related notifications, confirmations, and updates.
- To send marketing and promotional emails (with an opt-out option).
d. Compliance:
- To comply with legal obligations, court orders, or law enforcement requests.
3. Information Sharing and Disclosure
a. Third Parties:
We do not share your personal information with third parties except:
- When required to fulfill service delivery (e.g., our form service providers).
- For legal, regulatory, or compliance purposes as mandated by law.
- Your anonymized information may be shared for various purposes.
b. Law Enforcement:
Your information may be shared with law enforcement or courts if required by law.
4. Data Storage and Retention
- Personal information is stored securely and retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
- We take reasonable measures to protect data from unauthorized access, alteration, or destruction.
5. Use of AI
We utilize AI algorithms to process and analyze customer-provided information for research and dating profile improvement services. While AI enhances efficiency and accuracy, results may not fully reflect human judgment or personalization.
6. Customer Rights
- Access and Correction: You may request access to your information and correct inaccuracies.
- Data Removal: You can request the deletion of your data by contacting us at [email protected]
- Opt-Out: You can unsubscribe from marketing emails using the opt-out link in the emails or by contacting us directly.
7. Confidentiality
We maintain strict confidentiality of your data. Any content submitted for our services will only be shared internally or as required by law.
8. International Users
Our services are available exclusively to residents of Australia and pertain to the Australian market. By using our services, you agree to comply with Australian privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be communicated via email or website updates. Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
[email protected]
Thank you for trusting us with your personal information!